FAQ

1) How are the orchids packaged for delivery?

We take utmost care in packaging the orchids to ensure they arrive in excellent condition. They are carefully packed in protective materials to prevent any damage during transit.

2) What are the delivery charges?

Delivery charges may vary depending on the location and size of the order. The exact charges will be displayed during the checkout process.

3) What if the orchids arrive damaged or in poor condition?

We take great care in packaging the orchids, but in the rare event that they arrive damaged or in poor condition, please contact our customer support within 24 hours of receiving the order. We will assist you in resolving the issue.

4) Do you ship internationally?

Currently, we only offer shipping within India. We do not ship internationally.

5) Can I return or exchange the orchids?

Due to the nature of live plants, we do not accept returns or exchanges. However, if you have any concerns with your order, please contact our customer support, and we will do our best to assist you.

6) How long does it take for the orchids to be delivered?

We strive to process and dispatch orders as quickly as possible. The delivery time may vary depending on your location and the availability of the orchids.

7) Are the prices on the website inclusive of taxes?

Yes, all prices displayed on our website include applicable taxes.

8) What payment options are available for online purchases?

We accept various payment options, including credit cards, debit cards, net banking, and popular online wallets such as Paytm and PayPal.